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Reveo
HELP CENTER

Help Center

Step-by-step articles for the 10 most common Reveo tasks. Plus a chat icon in the top-right of any Reveo screen if you need a human.

Connecting Google and Facebook

Connect Google Business Profile and Facebook Page to Reveo in under 60 seconds. OAuth walkthrough + troubleshooting.

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Getting Started with Reveo

First-time-login walkthrough — what to expect on each screen, how to navigate Reveo's home dashboard, mobile + desktop access.

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Managing Your Inbox

Manage SMS, Facebook Messenger, Google Business Messages, and live chat from one inbox — filters, assignment, snooze, and search.

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Managing Your Team

Invite team members, deactivate users, reassign customers, and audit team activity in Reveo.

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Responding to Reviews

Reply to Google, Facebook, and other reviews directly from Reveo's unified inbox — with templates + AI Draft.

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Sending Your First Review Request

How to send your first SMS or email review request from Reveo — manual one-off or via an automated campaign.

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Setting Up Campaigns and Automations

Set up automated review request campaigns — trigger after every job, smart-timed per customer, on autopilot.

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Understanding Your Dashboard & Reports

Read Reveo's dashboard + reports — leaderboards, campaign analytics, and exportable KPIs for owners + managers.

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User Roles Explained

Owner, Admin, Manager, Team Member — what each role can see and do in Reveo, and how to assign roles to your team.

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Using AI Draft to Write Review Responses

Use Reveo AI to draft review responses in your brand voice — review, edit, and send in seconds across every platform.

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Still have questions?

Reach out any time — the Reveo team is here to help you get set up and get results.

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