Reveo Support is a small team with direct access to our engineers. Most tickets resolve same-day. Use the fastest channel for your question below.
Search our docs for feature guides, troubleshooting, and API references. Most common questions are answered here.
Questions about your account, billing, or a specific feature? Email support@reveo.com and we’ll respond within one business day.
For deeper setup help, integrations, or account reviews, book 30 minutes with a customer success rep.
Email support is answered 9am – 6pm MT, Monday through Friday. Critical issues (platform outage, failed sends to real customers) are triaged 24/7 by our on-call engineer.
Common questions about support.
Your account lives at app.reveo.com/login. The mobile app uses the same credentials.
Click "Forgot password?" on the login screen. If you don't receive the email within a few minutes, check spam, then email support@reveo.com.
Yes — upgrades are immediate, downgrades take effect at the next billing cycle. Visit your account settings or ask support to walk you through the options.
Email support@reveo.com with: what you expected to happen, what actually happened, a screenshot if possible, and the approximate time it occurred. Our team reproduces and ships fixes fast when we have those four pieces.
support@reveo.com · Typical response within one business day.