For Home Service Operators Losing Reviews to Silence

Every job without a review request is $400 walking out the door.

You are losing 8 out of every 10 reviews you have already earned. Real example: Scoop Soldiers sent 3,658 review requests through Reveo and pulled in 378 new Google reviews.

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★★★★★ Built for home service businesses
Works with Google · Facebook · Yelp · Apple Business Connect

Trusted by home service operators across 18 verticals

This Is Not Theoretical

Here is what 17 days with Reveo looks like.

We installed Reveo at BRD (8-location pest control) and Scoop Soldiers (multi-city pet waste). Both reached the same ~10% SMS-to-review conversion. The lift came from asking 6x more, not converting more.

BRD

Multi-location pest control · 8 locations · 17 days
Pre Reveo (30d)
9.43 /day
283 reviews in 30 days
With Reveo (17d)
32.24 /day
548 reviews in 17 days
Lift across all locations: +242%
Top per-location growth (pilot vs prior 30d):
Baltimore
0 → 28
28×
San Antonio
8 → 48
Austin
9 → 46
Houston
27 → 84
Atlanta
28 → 55
Oklahoma City
65 → 100
1.5×

Annualized pace: 3,400 → 11,800 reviews/year across 8 locations.

Pilot started 5/20. Comparing the 30 days before Reveo to the first 17 days of pilot. Every number is the actual review count for each location — not an estimate or a projection.

Scoop Soldiers

Multi-city pet waste · 41 locations · 30 days
Pre Reveo (30d)
1.27 /day
38 reviews in 30 days
With Reveo (30d)
12.93 /day
388 reviews in 30 days
Lift across all locations: +918%
Top per-location growth (pilot vs prior 30d):
Houston
1 → 38
38×
Dallas
0 → 24
24×
Colorado Springs
1 → 22
22×
Denver
0 → 19
19×
Austin
4 → 64
16×
Tucson
2 → 29
15×

Annualized pace: 460 → 4,700 reviews/year across 41 locations.

Pilot funnel: 3,791 SMS sent → 388 reviews (10.2% conversion). Comparing the 30 days before Reveo (4/10–5/9) to the first 30 days of pilot (5/10–6/8). Every number is the actual review count for each location — not an estimate.

Numbers from internal Reveo tracking. BRD + Scoop Soldiers are paying Reveo customers.

Sound Familiar?

Still Relying on Word-of-Mouth to Grow?

Are happy customers forgetting to leave reviews — even when they promise they will?

Tired of being outranked by less qualified competitors who just have more reviews?

Losing leads because your online presence does not match the quality of your work?

Spending money on ads but missing the social proof that actually converts clicks into calls?

The Data Doesn't Lie

Your Reputation Drives Revenue

93%

of consumers read reviews before choosing a business

76%

of review requests go unanswered without automation

50+

reviews earns 30% more clicks from local search

4.9

average star rating achieved by Reveo customers

The Solution

Win Trust Online.
Dominate Local Search.

Reveo helps home service companies turn every happy customer into a powerful advocate — and more local leads.

How It Works

Three Steps. Zero Complexity.

Set up in minutes, see results in days. No tech skills required.

1

Connect Your Business

Link your Google, Facebook, and Yelp in minutes. We pull in every existing review automatically.

2

Automate Everything

Review requests go out automatically via SMS and email. AI responds to reviews in your brand voice.

3

Watch Your Reputation Grow

Track your reputation score, see new reviews roll in, and watch your local rankings climb.

Be Found

Boost Local SEO With More Reviews

More reviews mean higher Google rankings. Reveo automates the entire process — from request to posted review — so you show up when customers search for services like yours.

Climb to the top of local search results
Google Business Profile optimization
Review velocity signals that Google rewards
Learn more about Reviews →
SEO Dashboard
Local search rankings, GBP performance, citation health
30 days ▾
Local Pack Ranking
#3 ↑ 1
For "pet waste removal boise"
GBP Views (30d)
2,847 +22%
Search: 1,892 · Maps: 955
Citation Health
91% +3%
42 of 46 directories accurate
Review Keywords
24 +6
ranking keywords from reviews
Keyword Rankings View all →
Keyword Pos Δ Vol
pet waste removal boise3+1880
dog poop cleanup service4+2720
pooper scooper boise20590
yard cleanup service boise7−1480
pet waste removal near me5+31.2K
GBP Performance Optimize →
2,847
Total Views
142
Directions
89
Phone Calls
Profile Completeness
87% complete — add photos and posts to improve
Citation Health View full audit →
Google BusinessAccurate
YelpPhone Wrong
FacebookHours Outdated
BBBAccurate
HomeAdvisorAccurate
AngiAccurate
ThumbtackAccurate
Apple MapsNot Listed
Post-Service Pulse Survey
3 questions · NPS + Rating · Branch on detractors
Q1 NPS Required
How likely are you to recommend us to a friend or colleague?
012345678910
If answer is 9–10: skip to Q3 → send to Google review
If answer is 0–6: show private feedback path — intercept before public
Q2 Star Rating Required
How would you rate the technician who served you today?
Q3 Paragraph Optional
What could we do better next time?
Customer answer goes here…
+ Add question · 12 types (Rating · NPS · Sentiment · Linear scale · Multiple choice · etc.)
A
Apex Plumbing
How likely are you to recommend us to a friend or colleague?
0 1 2 3 4 5 6 7 8 9 10
Not likely Very likely
Powered by Reveo
Build Trust

Collect 5-Star Reviews and Survey Feedback Automatically

Text and email requests go out like clockwork after each job, making it easy to earn glowing reviews and valuable feedback without asking twice.

Automated SMS + email review requests
NPS and job-specific survey feedback
Negative feedback intercepted before going public
Learn more about Surveys →
Get Chosen

Respond to Leads and Reviews From One Unified Inbox

Whether it's Google, Facebook, Instagram, text, email, or your website chatbot — Reveo helps you reply fast, stay top-of-mind, and turn conversations into customers.

Every channel in one inbox — SMS, social, webchat, email
AI-powered review responses in your brand voice
Lead conversion tracking from first touch to close
Learn more about Messaging →
Inbox
All24
Inbound
New Leads6
Customer Service4
Campaign Replies3
Reviews
Needs Response2
AI Drafts3
Feedback
Negative3
Surveys8
Open Closed
5 of 24
CD
Christa DyerRouted
3 min
"Wondering if you are open tomorrow..."
Lead · Webchat
JK
James KirklandPriority
1 hr
"Waited over 2 hours with no update..."
★ 1.0 Google Review
KM
Karen Mitchell
12 min
"Looking for weekly service, 2 dogs..."
Lead · Webform
MS
Maria SantosAuto-replied
2 hrs
"Bought a car last week and already having..."
★ 1.0 Google · AI Draft Ready
LC
Lisa Chen
45 min
"Great service! Will definitely recommend"
Survey · 5 / 5
JK
James Kirkland
Google Review · 1 hr ago
Google · ★ 1.0
★★★★★
"Waited over 2 hours past my appointment window and nobody called or texted. Tried calling the office twice and got voicemail both times. Really disappointed."
AI Draft Response Brand voice ✓
James, I'm so sorry we let you down. That's not the experience we want anyone to have. I'd like to make it right personally — can I call you at the number on file this afternoon? — Mike, Owner
Reputation Dashboard
Monitor your reputation health, competitor standing, and listing accuracy
This period ▾
Average Rating
4.9
438 reviews across 4 sources
Total Reviews
438
4 review sources
5-Star Rate
91%
399 five-star reviews
NPS Score
78
214 promoters · 12 detractors
AI Insight
Your reputation score improved +18 points this period, moving you to #2 in your competitive set. Main drivers: review velocity (+24%), response rate (+31%), and "friendly staff" mentions (+28%). The gap to #1 is closing — you need ~26 more reviews to overtake them.
Competitive Landscape View all 12 →
# Competitor Score Reviews Trend
1Premier Pet Services873612▲ +8
2Scoop Soldiers (You)846438▲ +18
3Doody Calls798324▼ −5
4Pet Butler756186▲ +3
5Poop 911712142▼ −12
Health Score Breakdown Details →
846
/ 1000
Rating (4.9★)
190/200
Volume (438)
176/200
Recency (30d)
150/150
Response (95%)
128/150
Velocity (8/mo)
108/150
Sentiment (202)
94/150
Know What's Working

See What's Working — and What's Not — in Real Time

Track reviews, team performance, response rates, and customer sentiment in one place so you can double down on what gets results.

Reputation score and sentiment analysis
Team leaderboards and response metrics
Monthly performance reports delivered to your inbox
Learn more about Insights →
Real Operators. Real Results.

What home service owners have actually done with Reveo

Verified before/after data, drawn from prod. Real customers. Real numbers. Click into any operator's deep-dive for the full story.

See all Reveo Results
Free Reputation Audit

What's Your Business's Reputation Score?

Get a free, instant audit of your reviews, rating, and Google visibility — in under 60 seconds.

Reputation Score
Sentiment Summary
Star Rating
Response Activity
Total Review Count
Competitor Insights

Get Your Free Scorecard

Free · No signup required · Results in 60 seconds

Easier Than You Think to Get Better Results

From Missed Opportunities
to More Leads — Fast

Stop stressing about setup, team follow-through, or tech headaches. Reveo handles everything from day one — so your reviews grow, your trust builds, and your calendar fills itself.

Before Reveo
You forget to ask for reviews
Your team doesn't follow through
You miss leads who find you — but don't trust you
After Reveo
Review requests sent automatically after every job
Your team doesn't have to lift a finger
New reviews show up quickly, boosting your visibility
You win more leads before ever speaking to them
See How It Works
We Get It

Objections We Hear
(and Solve)

"I don't have time to set this up."

You won't need to — we handle setup for you in under 30 minutes.

"My team won't remember to ask for reviews."

They don't have to. It's 100% automated.

"We've tried tools like this before. They didn't work."

You'll see results in 7 days — or you don't pay.

I was skeptical at first, but Reveo has consistently helped generate 10-15 reviews per week for months. We don't do a thing — just turned it on and focused on providing exceptional service. The 5-star reviews took care of themselves.

Justin Thompson
Business Owner
Everything You Need, Nothing You Don't

A Complete Review & Reputation Toolkit — Built for Home Service Pros

From automated review invites to unified messaging and real-time insights, Reveo helps you look better online, win more local leads, and grow without extra effort.

Text & email review invites
Google Business optimization
Reply to all reviews in one place
Monthly performance reports
Industry-specific templates
Cancel anytime, no contracts
Platform Overview Screenshot
Built to last.

Worth more when you sell.

When we went to sell Romney Pest Control, our review count and rating were one of the first things the buyer asked about. The 2,300+ Google reviews we built with Reveo directly influenced the valuation.

Greg Romney
Greg Romney
Former Owner · Romney Pest Control
Now Co-owner of 4 Scoop Soldiers franchises with Justin Thompson
Acquisition outcome
Closed 2024
2,337
Google reviews built with Reveo
Star rating
4.8
★★★★★
Vertical
Pest control
Dallas market
Verified outcome

Review count was the buyer's first diligence question — and it moved the multiple.

Ready to Win
Local Trust?

Free trial · Easy setup · Unlimited reviews and support

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