Your All-in-One Conversations Inbox
Manage every customer message — from Google, Facebook, SMS, and webchat — in one intelligent, organized inbox designed for speed and scale.
14-day free trial · No credit card required
Stop Switching Tabs. Start Closing Faster.
With Reveo's smart inbox, your team handles every customer message in one streamlined thread — no matter where it came from.
Instant, Accurate Replies — Even When You're Offline
Let Reveo's AI respond automatically to common questions, freeing up your team and ensuring no message goes unanswered.
Real-Time Alerts Keep Your Team in the Loop
Get notified immediately when new messages come in, so you can respond quickly and deliver 5-star service.
Automatically Sort, Filter, and Prioritize Messages
Our Smart Inbox categorizes conversations by urgency, channel, or custom rules — so you know what needs attention first.
Use Custom Tags to Organize, Route, and Report
Tag messages by team, topic, urgency, or status — then search, filter, or assign with one click.
One-Click Templates for Common Questions or Campaigns
Save time and stay on brand by using pre-built response templates and campaign messages — built right into your inbox.
Route Conversations to the Right Team Member Instantly
Assign messages to specific reps or departments for faster resolution and clear accountability.
How does the smart inbox prioritize messages?
Reveo's inbox automatically categorizes incoming messages by urgency, channel, and custom rules you set. Unread and urgent messages surface first, and you can filter by platform, tag, or assigned team member.
Can I use templates for common replies?
Yes. Build a shared library of saved replies with merge tags — customer name, job type, appointment date — and insert them with one click. Templates are shared across the team, so every rep answers in the same brand voice.
Does the AI auto-respond to customers?
You choose. Reveo's AI can draft suggested replies for a human to review and send, or it can fully auto-respond for specific scenarios (after-hours, FAQ replies, appointment confirmations). Every AI reply is logged so you can audit and tune over time.
Can I assign conversations to team members?
Yes. Assign by person or team, set rotation rules, and auto-route by channel, tag, or keyword. Internal notes let teammates hand off context without the customer seeing.
How do tags and labels work?
Every conversation gets two tag layers: Message Type (the channel — SMS, webchat, Facebook, Google) and Category (the intent — quote request, booking, complaint, review, etc.). Reveo's AI suggests a category; your team can confirm or edit. Filter, report, and automate off either layer.
Does the inbox show the full conversation history?
Yes. Every message from every channel lives on one unified timeline per contact — SMS, webchat, Google Business Messages, Facebook, email, survey replies — so your team sees the full relationship at a glance, not just the latest thread.
One Inbox for Every
Conversation
Respond faster, stay organized, and never miss a lead.
14-day free trial · No credit card required · Cancel anytime
Explore the Full Messaging Suite
Business Messaging
Handle conversations from Google, Facebook, SMS, and your website — all in one place.
Learn More →Contact Management
Keep full customer histories, tags, and conversation records at your fingertips.
Learn More →Messaging Reports
Track response times, message volume, and team performance with real-time analytics.
Learn More →