Messaging
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Messaging Suite

Every Message. One Inbox.

Texts, chats, DMs, and emails — consolidated into a single, smart inbox for faster response and better organization.

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Reveo Conversations Dashboard unified view
Animated message coming from webchat → SMS → Facebook
Unified Conversations

Turn Messages Into Leads — Faster

Customers reach out from everywhere — your inbox should reflect that. Reveo brings all channels together so your team can follow up instantly, assign tasks, and never miss a lead.

Website to Inbox

Engage Visitors the Moment They Land

Capture leads while they browse your site with a customizable chat widget. Messages go straight to your inbox with full tracking and reply history.

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Webchat popup on website
Form auto-populating into inbox
Custom Lead Capture

Collect Info With Smart Forms

Create embeddable forms with customizable fields to gather customer inquiries, service details, or appointment requests — delivered to your inbox in real time.

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Email Integration

Keep Customer Emails Organized

Send and receive branded, trackable emails without switching tools. Everything's synced in one timeline, complete with open and response data.

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Email threads with read status
Two-way text on mobile + desktop
Personalized Communication

Text Customers Instantly

Follow up after a job, send reminders, or ask for a review — all in a natural, conversational format. Messages are stored in the full contact history.

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Broadcast Texts & Emails

Send Campaigns That Drive Action

Promote seasonal specials, schedule reminders, or send targeted follow-ups to segmented customer lists with branded email and SMS.

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Campaign builder with scheduling

FAQ

Common questions about business messaging.

What messaging channels does Reveo support?

Reveo brings SMS/text, email, web chat, Facebook Messenger, Google Business Messages, and webform submissions into one unified inbox. All conversations are threaded by customer so your team has full context.

Can I send messages from my business phone number?

Yes. Reveo enables texting from your existing business phone number through A2P 10DLC registration, so customers see a familiar number when you reach out. If you prefer, we can also provision a dedicated messaging number for your business.

How does the web chat widget work?

Drop a short code snippet onto your website and the widget appears in the corner. Visitor messages route straight into your Reveo inbox as a conversation, and your team can reply from any device — even after the visitor closes the tab, follow-up lands as an SMS.

Can I send bulk text campaigns?

Yes. Reveo supports mass texting to segmented contact lists with personalization tokens, media attachments, and scheduling. All bulk sends respect opt-out status and TCPA compliance automatically.

Are messages stored in customer contact records?

Every message is logged against the customer's contact record with full conversation history across channels. Your team can see past interactions the moment a customer reaches out, so replies stay informed and personal.

Does Reveo support two-way texting?

Yes. Every text — whether sent automatically or by a team member — can be replied to by the customer, and the response lands right back in your inbox. This keeps conversations flowing naturally without customers getting a "do not reply" dead end.

Never Miss a Customer Message

Every channel, one inbox. Set up in minutes.

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Messaging Suite

Explore the Full Messaging Suite

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Conversations Inbox

Manage every customer conversation in one place with automation, tagging, templates, and smart routing.

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👤

Contact Management

Store every interaction with full customer history and smart labels for segmentation.

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Messaging Reports

Track reply times, channel volume, and campaign results with performance insights.

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