Messaging
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Messaging Suite

Every Message. One Inbox.

Texts, chats, DMs, and emails — consolidated into a single, smart inbox for faster response and better organization.

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Reveo Conversations Dashboard unified view
Animated message coming from webchat → SMS → Facebook
Unified Conversations

Turn Messages Into Leads — Faster

Customers reach out from everywhere — your inbox should reflect that. Reveo brings all channels together so your team can follow up instantly, assign tasks, and never miss a lead.

Website to Inbox

Engage Visitors the Moment They Land

Capture leads while they browse your site with a customizable chat widget. Messages go straight to your inbox with full tracking and reply history.

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Webchat popup on website
Form auto-populating into inbox
Custom Lead Capture

Collect Info With Smart Forms

Create embeddable forms with customizable fields to gather customer inquiries, service details, or appointment requests — delivered to your inbox in real time.

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Email Integration

Keep Customer Emails Organized

Send and receive branded, trackable emails without switching tools. Everything's synced in one timeline, complete with open and response data.

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Email threads with read status
Two-way text on mobile + desktop
Personalized Communication

Text Customers Instantly

Follow up after a job, send reminders, or ask for a review — all in a natural, conversational format. Messages are stored in the full contact history.

Learn More About Text Messaging →
Broadcast Texts & Emails

Send Campaigns That Drive Action

Promote seasonal specials, schedule reminders, or send targeted follow-ups to segmented customer lists with branded email and SMS.

Learn More About Campaigns →
Campaign builder with scheduling

FAQ

Common questions about business messaging.

What messaging channels does Reveo support?

Reveo brings SMS/text, email, web chat, Facebook Messenger, Google Business Messages, and webform submissions into one unified inbox. All conversations are threaded by customer so your team has full context.

Can I send messages from my business phone number?+
Yes. Reveo enables texting from your existing business phone number through A2P 10DLC registration, so customers see a familiar number when you reach out. If you prefer, we can also provision a dedicated messaging number for your business.
How does the web chat widget work?+
Drop a short code snippet onto your website and the widget appears in the corner. Visitor messages route straight into your Reveo inbox as a conversation, and your team can reply from any device — even after the visitor closes the tab, follow-up lands as an SMS.
Can I send bulk text campaigns?+
Yes. Reveo supports mass texting to segmented contact lists with personalization tokens, media attachments, and scheduling. All bulk sends respect opt-out status and TCPA compliance automatically.
Are messages stored in customer contact records?+
Every message is logged against the customer's contact record with full conversation history across channels. Your team can see past interactions the moment a customer reaches out, so replies stay informed and personal.
Does Reveo support two-way texting?+
Yes. Every text — whether sent automatically or by a team member — can be replied to by the customer, and the response lands right back in your inbox. This keeps conversations flowing naturally without customers getting a "do not reply" dead end.

Never Miss a Customer Message

Every channel, one inbox. Set up in minutes.

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Messaging Suite

Explore the Full Messaging Suite

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Conversations Inbox

Manage every customer conversation in one place with automation, tagging, templates, and smart routing.

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👤

Contact Management

Store every interaction with full customer history and smart labels for segmentation.

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Messaging Reports

Track reply times, channel volume, and campaign results with performance insights.

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