Reviews
Home/Features/Reviews/Review Management
Review Management Tools

Manage Every Review in One Smart Inbox

From Google to Facebook and beyond — Reveo centralizes all your reviews, so you can respond faster, route issues to the right team, and stay on top of your reputation.

Start Free Trial See It in Action
Inbox UI showing multi-platform reviews with filters
Consolidated dashboard with Google, Yelp, Facebook reviews
Stay Organized, Save Time

Every Review. Every Platform. One Dashboard.

No more logging into multiple sites. Reveo collects and organizes reviews from every major platform so you never miss a comment or opportunity to engage.

Centralized Review Hub

Monitor Every Channel From One Place

See reviews from Google, Facebook, Yelp, and more in one timeline. Filter by source, rating, location, or team.

Inbox UI with filters
AI reply preview + edit mode
Respond Faster With AI

Personalized Responses Without the Time Sink

Let Reveo's AI draft professional, customized replies to reviews — based on tone, keywords, and your brand voice.

Learn More About Review Response Tools →
Smart Triggers

Automatically Respond to Common Review Types

Set automation rules to respond instantly to 5-star reviews, route 1-star reviews to a manager, or trigger alerts for negative sentiment.

Workflow showing automated response logic
Team assignment workflow
Route Reviews Automatically

Assign Reviews to the Right Team Member

Send reviews to the right person based on location, service type, or keywords. Set alerts for 1-2 star reviews so nothing gets missed.

Review Analytics

Understand What Your Customers Are Saying

Generate reports by platform, location, date range, or rating. Reveal patterns in sentiment, response time, and team performance.

Review trend dashboard

FAQ

Common questions about review management.

How does Reveo's AI generate review responses?

Reveo analyzes the review's tone, keywords, and sentiment, then drafts a personalized reply that matches your brand voice. You can approve with one tap or customize before posting.

Can I set different response rules for different star ratings?

Yes. Auto-publish AI responses to 4-5 star reviews, route 3-star reviews to a manager for review, and escalate 1-2 star reviews to an owner with a private recovery workflow. Rules are configurable per location.

How quickly does Reveo notify me about new reviews?

New reviews appear in your dashboard within minutes of being posted. You get push notifications, email, or SMS alerts based on your preferences — with severity-based routing for negatives.

Can I assign reviews to specific team members?

Yes. Assign by location, reviewer name, service type, or star rating. Team members see only their assigned reviews, and managers track response time and resolution across the team.

Which review platforms does Reveo monitor?

Google, Facebook, Yelp, BBB, Angi, Trustpilot, Nextdoor, HomeAdvisor, and 20+ industry platforms. New integrations ship regularly based on customer demand.

Can I track response time across my team?

Yes. Dashboard shows median response time, overdue reviews, and per-user performance. Monthly PDF exports for owners.

Take Control of Every Review

Respond faster, resolve issues, and build trust — all from one dashboard.

Start Free Trial See Pricing
Reviews Suite

Explore the Full Reviews Suite

Review Generation

Automate review requests across SMS, email, and QR codes — right after a job is complete.

Learn More →
🔔

Review Monitoring

Get notified instantly when a new review is posted on any major platform.

Learn More →
🚀

Review Analytics

Discover sentiment trends, team performance, and review-driven reputation scores.

Learn More →