Know What Customers Are Saying — and Where It's Working
Reveo breaks down your review data by platform, sentiment, and click behavior — so you can see exactly what's driving trust, traffic, and business.
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All Your Review Data, in One Place
Visualize performance by review site, location, or service line — without needing spreadsheets or manual reports.
See Ratings and Review Volume by Platform
Track how many reviews you have — and how you're rated — across Google, Facebook, Yelp, and more.
Know Where 5-Star (and 1-Star) Reviews Are Coming From
Visualize how your review quality breaks down by platform and rating.
Track How Customers Feel Over Time
Reveo uses AI to analyze keywords and themes in your reviews so you can monitor satisfaction trends.
See What Happens After You Ask for a Review
View review requests sent, clicked, review sites visited, and how often customers recommended your business.
Know Which Channels Drive the Most Engagement
See which review request channels (SMS, email) and links (Google, Facebook) generate the most clicks.
What metrics does Reveo's review analytics track?
Reveo tracks review volume, average rating, sentiment trends, request-to-review conversion rates, click-through rates by channel, and response time metrics — all broken down by platform, location, and time period.
Can I see analytics by individual location?
Yes. Filter every metric by location, region, or the entire portfolio. Multi-location brands get a roll-up dashboard with per-location scorecards and ranked comparisons.
How does sentiment analysis work?
Reveo's AI reads each review and scores it on tone, topic, and emotion — not just stars. That surfaces trending complaints, praised staff members, and service categories driving positive or negative sentiment.
Can I export review reports?
Yes. Export to PDF, CSV, or Excel on demand. Schedule monthly owner reports to deliver automatically, and white-label the PDF for agencies and resellers.
How often is analytics data updated?
Dashboards update in real time as new reviews come in. Sentiment scores and trend calculations refresh every few minutes, so you're never looking at stale numbers.
Can I track my review conversion rate from requests sent?
Yes. See sent, delivered, clicked, and converted rates for every campaign — broken down by SMS vs email, location, and technician. Monthly PDF exports for owners.
Make Data-Driven Decisions About Your
Reputation
See what's working, what's not, and where to focus next.
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