Review Monitoring

Stay on Top of Every Review, Instantly

Reveo makes it easy to monitor customer reviews in real time, so you can respond quickly, track performance, and never miss valuable feedback.

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Animated dashboard with notifications popping up

Clean overview dashboard with multiple platform icons

Total Visibility

One Place for Every Review

See reviews from Google, Facebook, Yelp, and more in a single dashboard. Get notified instantly when new feedback comes in so you can act fast.

All Your Feedback in One Place

One Dashboard for Every Review

Track Google, Facebook, Yelp, and more from a single, easy-to-use dashboard. No more logging in and out of multiple platforms.

Learn More About the Unified Dashboard →

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Mobile push/email alert example

Never Miss a Review

Instant Alerts, Instant Action

Get notified the moment a customer leaves feedback so you can respond quickly and protect your reputation.

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Beyond Stars & Ratings

Spot Positive and Negative Trends Fast

Reveo automatically analyzes customer sentiment so you can see what's driving satisfaction — or frustration — in real time.

Learn More About Sentiment Tracking →

Sentiment chart or word cloud

Review tied to technician profile

From Stars to Staff

Track Reviews Down to Each Team Member

Assign credit for each review to the right technician or crew, so you can measure performance, recognize top performers, and identify areas for training.

Learn From the Past

See Review Trends Over Time

Track how your reputation improves (or dips) month-to-month so you can measure the impact of your customer experience initiatives.

Graph showing review velocity over time

FAQ

Common questions about review monitoring.

How does Reveo monitor reviews across multiple platforms?−

Reveo connects directly to Google, Facebook, Yelp, and other major review sites via API. New reviews are pulled into your dashboard in real time, and you get instant notifications via email, SMS, or push notification.

Can I get alerts for negative reviews only?+

Yes. Configure alerts by star rating, keyword, location, or platform. Most owners set instant SMS for 1-2 star reviews and a daily email digest for everything else.

How does sentiment tracking work?+

Reveo's AI scores every review on tone, topic, and urgency — not just stars. That surfaces 4-star reviews with hidden complaints and flags positive reviews mentioning issues you should fix.

Can I see which technician a review is about?+

Yes. Reveo matches reviews to the technician, job, or location using name detection and job data from your field service software. Review performance rolls up to individual staff dashboards.

Does Reveo track review velocity over time?+

Yes. See new reviews per week, month, and quarter trended against your request volume. Velocity drops are flagged so you can investigate integration issues or campaign fatigue.

How far back does historical data go?+

Reveo imports your full review history from Google, Facebook, and Yelp on signup — typically 5+ years. All historical reviews are searchable, taggable, and included in analytics.

Never Miss Another Review

Monitor every platform in real time. Respond faster. Protect your reputation.

Start Free Trial See Pricing

Stay on Top of Every Review, Instantly

One Place for Every Review

One Dashboard for Every Review

Instant Alerts, Instant Action

Spot Positive and Negative Trends Fast

Track Reviews Down to Each Team Member

See Review Trends Over Time

FAQ

Never Miss Another Review

Explore the Full Reviews Suite

Review Generation

Review Management

Review Marketing