Launch multi-channel survey campaigns that send at the right time, capture real-time responses, and feed your reviews and referrals.
Build once, then let Reveo handle the sending, follow-ups, and tracking — while you focus on service.
Automate sending surveys after jobs, quotes, or missed calls — triggered instantly or at the perfect follow-up time.
Learn More About Automation Triggers →Deliver surveys via text, email, or both to boost completion rates and ensure every customer gets your request.
Learn More About Delivery Channels →Get instant notifications when surveys are completed — especially for negative feedback — so you can resolve issues before they escalate.
Learn More About Notifications →View, reply, and act on survey responses without switching tools — integrated into the Reveo messaging inbox.
Automatically prompt satisfied customers to leave a Google/Facebook review or refer a friend — directly after their survey response.
Common questions about survey campaigns.
Reveo connects to your field service software or CRM and triggers surveys based on events you define — job completion, invoice sent, appointment date, or custom milestones. You set the timing and channel (SMS, email, or both).
Yes. Every campaign can send over SMS, email, or both — with automatic fallback if one channel doesn't reach the customer. SMS typically gets higher open and response rates, so most customers lead with SMS and use email as a secondary touch.
Any survey response below a threshold you set triggers an instant alert to the right person — owner, manager, or assigned team member — via email, SMS, or push. Reveo also creates a recovery task so someone follows up before the customer considers a public review.
Yes. Open-text answers and follow-up replies land in the unified inbox next to SMS, webchat, and social messages. Your team can reply directly from the same conversation view without switching tools.
When a customer rates the experience highly, Reveo automatically prompts them to leave a public review on Google, Facebook, or your preferred platform — or asks for a referral instead. You choose which ask goes to which score band.
Yes. Run two versions of a campaign with different send times, channels, or message copy, and Reveo splits traffic evenly and reports response rate, completion rate, and review conversion side by side. Promote the winner with one click.
Set up survey campaigns once. Get insights forever.
Create professional surveys in minutes with templates, question types, and skip logic.
Learn More →Track completion rates, NPS trends, and satisfaction metrics.
Coming SoonTurn positive survey responses into 5-star reviews automatically.
Learn More →