7 Customer Survey Invite Templates for Home Service — Reveo

Hi {first_name}, {tech_name} here from {business_name}. On a scale of 0–10, how likely are you to recommend us to a friend or neighbor? Reply with a number — takes {estimated_time}. Thanks!

Hey {first_name}, thanks for having {business_name} out today. Quick {estimated_time} check so we can keep improving: {survey_link} — means a lot. – {tech_name}

Subject: Quick favor, {first_name} — {estimated_time} of feedback?

Hi {first_name},

Thanks again for choosing {business_name}. Our whole team — {tech_name} included — reviews customer feedback together every week, so your answers actually move the needle.

Would you mind answering 5 short questions? It takes about {estimated_time}:

{survey_link}

Thanks in advance for helping us get better.

— The {business_name} team

Subject: {first_name}, how is {business_name} doing a year in?

Hi {first_name},

It has been about a year since you first had us out, and we would love a bigger-picture check-in than our usual post-service survey.

This one takes about {estimated_time} and covers:
• How well we have communicated
• Quality and consistency of our work
• Pricing and invoicing
• What we should start, stop, or keep doing

It helps us plan the year ahead: {survey_link}

If anything has gone sideways, you can also just reply to this email and it comes straight to me.

Thanks, {first_name} — every answer helps.

— {tech_name}
{business_name}

Subject: {first_name}, mind telling us what we could have done better?

Hi {first_name},

I saw you cancelled with {business_name} recently. No hard feelings — I just want to learn. Would you share what pushed you elsewhere?

Three quick questions, {estimated_time}: {survey_link}

Even if it was price, timing, or a specific visit that went sideways, I would rather hear it straight than guess. If it was something we can fix, I would also love the chance to earn you back.

Thanks for the honesty.

— {tech_name}
{business_name}

Subject: Welcome to {business_name}, {first_name} — how did we do?

Hi {first_name},

Now that {tech_name} has wrapped your first service with {business_name}, we would love your first-impression feedback. First jobs are where we catch the little things — how easy scheduling was, whether our arrival window held, and how the work landed.

It is {estimated_time}, four questions: {survey_link}

Your answers help us onboard future customers better and tell us if there is anything we should fix for your next visit.

Thanks for trusting us, {first_name}.

— The {business_name} team

Subject: {first_name}, $10 on us for {estimated_time} of feedback

Hi {first_name},

We are running a short feedback push this month and would love your take. As a thank-you for completing the full survey, we will send you a $10 gift card.

Survey link: {survey_link}
Time: about {estimated_time}

Note: the gift card is for completing the survey, not tied to any specific rating — so please answer honestly. Real answers are what we actually need.

Thanks, {first_name}.

— {tech_name}
{business_name}