Home/Resources/Glossary/Sentiment Analysis
Reviews Last updated June 2026 · 2 min read

Sentiment Analysis

AI categorization of review text as positive, neutral, or negative — beyond just the star rating. Helps you spot themes in customer feedback.

Quick Definition

AI categorization of review text as positive, neutral, or negative — beyond just the star rating. Helps you spot themes in customer feedback.

Why It Matters

Reviews are the single highest-leverage signal in local search. Google's algorithm weighs review count, recency, response rate, and sentiment — and every prospect reading your profile makes a snap judgment based on what they see.

Related Terms

Aggregate Rating AI Review Response Auto-Reply Average Rating

How Reveo Helps

Reveo is the all-in-one reputation platform built for home service businesses. Reveo Reviews covers this and the surrounding workflow end-to-end — automated, on-brand, and measurable.

See Reveo Reviews → Start free trial →
Back to Glossary

Put Sentiment Analysis to work

See how Reveo handles reviews for home service businesses. Free trial, no credit card.

Scan Your Business Free Start Free Trial