Reseller Terms & Conditions
Effective Date: April 10, 2026
These Reseller Terms & Conditions (“Reseller Terms”) govern the relationship between Reveo, LLC (“Reveo”) and any individual or entity (“Reseller”) authorized to resell, distribute, or white-label Reveo’s services. These Reseller Terms supplement and are incorporated into the Reveo Terms of Service.
1. Definitions
- “End Client” means a business or individual who subscribes to Reveo services through the Reseller.
- “Reseller Agreement” means the specific agreement between Reveo and Reseller detailing pricing, territory, and scope (executed separately).
- “White-Label Services” means Reveo services provided under the Reseller’s own branding.
- “Platform” means the Reveo software-as-a-service platform.
2. Authorization
- Reseller is granted a non-exclusive, non-transferable right to resell Reveo services to End Clients.
- Authorization is contingent upon execution of a separate Reseller Agreement specifying terms, pricing, and scope.
- Reseller may not sublicense or sub-resell to other resellers without Reveo’s written consent.
- Reveo reserves the right to sell directly to any customer, including customers in Reseller’s territory.
3. Reseller Obligations
- Accurately represent Reveo’s services and capabilities to End Clients.
- Not make warranties, guarantees, or representations beyond what Reveo provides.
- Ensure all End Clients agree to Reveo’s Terms of Service and Privacy Policy.
- Promptly communicate End Client support issues to Reveo.
- Maintain current knowledge of Reveo’s features, pricing, and policies.
- Comply with all applicable laws in the jurisdictions where Reseller operates.
- Not engage in deceptive, misleading, or unethical sales practices.
4. White-Label Terms
- Reseller may rebrand the Platform with their own name, logo, and colors as specified in the Reseller Agreement.
- Reveo retains all intellectual property rights in the underlying Platform.
- White-label branding must not mislead End Clients about the nature of the service.
- Reseller is responsible for their own brand’s legal compliance (trademarks, domain names, etc.).
- “Powered by Reveo” attribution may be required depending on the Reseller Agreement tier.
- Reveo may require removal of white-label branding upon termination.
5. Pricing and Payments
- Reseller pricing is established in the separate Reseller Agreement.
- Reseller is responsible for collecting payment from End Clients.
- Reveo invoices Reseller monthly for all active End Client accounts at the agreed wholesale rate.
- Payment is due net-thirty (30) days from invoice date.
- Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
- Reveo may suspend End Client accounts if Reseller payments are delinquent beyond 60 days.
- Reseller sets their own retail pricing to End Clients (Reveo does not control retail pricing).
6. Revenue Sharing
If applicable, the following terms govern revenue sharing arrangements:
- Revenue sharing terms, percentages, and payment schedules are defined in the Reseller Agreement.
- Revenue share is calculated on net revenue (after refunds, chargebacks, and platform fees).
- Revenue share payments are made monthly, within 30 days of month-end.
- Reseller is responsible for their own tax obligations on revenue share income.
7. Data and Privacy
- End Client data is governed by Reveo’s Privacy Policy.
- Reseller may not access, use, or disclose End Client data except as necessary to provide support and as authorized by the End Client.
- Reseller must maintain their own privacy policy that is consistent with Reveo’s data practices.
- Upon termination, Reseller’s access to all End Client data is revoked.
- End Client data remains the property of the End Client, not the Reseller.
8. Support and Service Levels
- Tier 1 (first-line) support is provided by the Reseller to their End Clients.
- Tier 2 (technical/escalation) support is provided by Reveo to the Reseller.
- Reveo’s standard service level commitments apply to all End Client accounts.
- Reseller must not make service level guarantees that exceed Reveo’s standard commitments.
9. Intellectual Property
- Reveo grants Reseller a limited license to use Reveo’s name, logo, and marketing materials solely for the purpose of reselling the Service.
- Reseller may not modify Reveo’s trademarks or create derivative works.
- All intellectual property created by Reveo remains Reveo’s property.
- Feedback and feature suggestions provided by Reseller are assigned to Reveo.
10. Non-Compete and Non-Solicitation
- During the term of the Reseller Agreement and for twelve (12) months thereafter, Reseller agrees not to develop or promote a competing product that replicates the core functionality of the Reveo Platform.
- Reseller agrees not to directly solicit Reveo employees during the term and for twelve (12) months after termination.
- This does not prevent Reseller from selling non-competing products or services.
11. Term and Termination
- These Reseller Terms remain in effect for the duration specified in the Reseller Agreement.
- Either party may terminate with ninety (90) days written notice.
- Reveo may terminate immediately if Reseller:
- Breaches material terms;
- Engages in fraud or unethical practices;
- Fails to cure payment defaults within thirty (30) days of notice; or
- Materially misrepresents Reveo’s services.
- Upon termination:
- Reseller must cease all reselling activities;
- End Clients may transition to direct Reveo accounts;
- Reseller’s access to the Platform is revoked; and
- Outstanding payments remain due.
- Reveo will make reasonable efforts to ensure End Client service continuity during transition.
12. Limitation of Liability
- Reveo’s total liability to Reseller is limited to fees paid by Reseller in the twelve (12) months preceding the claim.
- Neither party is liable for indirect, incidental, special, or consequential damages.
- Reseller indemnifies Reveo against claims arising from Reseller’s sales activities, misrepresentations, or violations of these terms.
13. General Provisions
- These Reseller Terms are governed by the laws of the State of Idaho.
- Disputes shall be resolved through binding arbitration in Kootenai County, Idaho.
- These terms, together with the Reseller Agreement, constitute the entire agreement between the parties regarding reselling.
- Amendments must be in writing and signed by both parties.
- Neither party may assign without written consent, except in connection with a merger or sale of substantially all assets.